Shipping policy

Shipping Policy – PartyParadise.store

Effective Date: 11 October 2026

Welcome to PartyParadise.store! We are committed to delivering happiness, fun, and celebration essentials right to your doorstep.

1. Shipping Locations

We deliver our products across India, subject to courier service availability at the delivery address.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
Processing times may vary during festivals, promotional sales, and peak shopping periods.

3. Estimated Delivery Time

Metro Cities: Approximately 3–7 business days.
Other Locations: Approximately 5–10 business days.
Remote Areas: Delivery may take additional time depending on courier availability.

These are estimated timelines and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment is completed. Any free-shipping offers will be subject to the terms specified at the time of purchase.

5. Order Tracking

Once your order is shipped, tracking details may be shared through SMS, WhatsApp, email, or the courier partner's tracking service, wherever available.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping addresses, PIN codes, and contact numbers. PartyParadise.store cannot guarantee delivery if incorrect or incomplete information is provided.

Additional shipping charges may apply if a shipment must be resent because of an incorrect address supplied by the customer.

7. Delayed or Undelivered Shipments

If your order is delayed or has not been delivered within the estimated timeframe, please contact our customer support team. We will coordinate with the courier partner to help resolve the issue.

8. Damaged or Missing Items

If your package arrives damaged or contains missing items, please contact us as soon as possible after delivery. Share your order ID, photographs of the package, and images of the affected products through our support channel so we can review the issue.